Shipping Policy
To ensure that your package is actually delivered to you, please double check and make certain that your billing, shipping, and email addresses are all correct and includes all required information.
GlassHouse Chic will not accept nor assume liability nor responsibility for lost, misplaced, damaged, stolen, incorrectly delivered shipments, shipments that were not delivered &/or shipments delivered to the incorrect address including but not limited to shipping information being incorrectly entered. It is the responsibility of the customer to contact the shipping carrier for packages that may have been lost in transit or that were not delivered.
If your package is lost in transit, please note that it will be your responsibility as the customer to file a claim with the courier responsible for delivering your package.
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Orders are processed as received, to be shipped out the same or next day.
Orders are processed as received, to be shipped out the same or next day.
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once your order has been processed, please be on the lookout for a confirmation email from us — in the event that you do not receive one, please check your SPAM/JUNK mail folder, &/or the spelling of the email address you made your order with — should you realize that you did not receive a confirmation email from us for your order, please contact us at support@ebsglasshousechic.com — with your first and last name and order number.
PLEASE NOTE:
For an estimated date of delivery once your order has shipped, please consult your tracking number — from there you will be able to monitor your package’s shipment progress.
